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NFIP Flood Insurance Claims Handbook

Cover photo for the document: NFIP Flood Insurance Claims Handbook
This claims guide was created by the Federal Emergency Management Agency (FEMA), which administers the National Flood Insurance Program, to provide policyholders tips about what to do before and after a flood, including filing a claim, and the steps involved in appealing a denied claim.
SizePublication Date
Icon for file of type application/pdfFlood Insurance Claims Handbook
0.78MAugust 28, 2014
Icon for file of type text/plainManual de Reclamación (Spanish)
0.03MFebruary 1, 2009
Icon for file of type application/pdfManual de Reclamación (Spanish)
0.49MFebruary 1, 2009
Manual de Reclamación (Spanish)
  • Print Publication (Hardcopy)

    Distribution Warehouse

    Publication Number: 
    F-687S
    Contact Name: 
    FEMA Distribution Center

    You can order this item from the FEMA Distribution Center. Download the Order Form and provide the resource title, FEMA publication ID #, quantity of each publication requesting, along with your name, address, zip code, and daytime phone #. Note: Some resources might have restrictions on the quantity allowed per order, per customer. Also, please review if the resource is currently backordered.

    You can order hardcopies by emailing, calling or faxing the FEMA Distribution Center using the Order Form. 

    Work hours for phone orders are M-F: 8:00 a.m. - 5:00 p.m., Eastern Standard Time.

    Contact Phone Number: 
    (800) 480-2520
    Contact Email: 
    FEMA-Publications-Warehouse@dhs.gov
    Fax Number: 
    (240) 699-0525
February 1, 2009
Resource Type:
Document / Report
Last Updated:
October 29, 2014