FRBNY Hotline

FRBNY Hotline 
Report unethical or illegal behaviors, including violations of applicable laws or regulations, questionable accounting, operational controls or auditing matters. You can submit your report via the FRBNY Hotline site or by calling 1-877-52-FRBNY (1-877-52-37269).

Consumer Complaints

Consumer Complaints 
The Federal Reserve Consumer Help center will assist you in filing complaints against a financial institution, answer questions about banking or financial institution practices and offers help in understanding federal consumer protection laws.
To file a complaint, you can:

• File online 
• Call toll-free at 888-851-1920 (TTY: 877-766-8533) 8 a.m. to 6 p.m. CST
• E-mail at ConsumerHelp@FederalReserve.gov

Cómo puede un consumidor presentar una queja acerca de un banco  

Report a Fraud