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Directive:

ET HANDBOOK No. 395, 5th Edition

Subject:
Revisions to the State Operations Handbook for the Unemployment Insurance (UI) Benefit Accuracy Measurement (BAM) Program

Purpose:
This guidance contains instructions regarding changes in the BAM Paid Claims Accuracy (PCA) and Denied Claims Accuracy (DCA) programs and updates for the State Operations Handbook, ET Handbook No. 395.

To:
STATE WORKFORCE AGENCIES
From:
JANE OATES
Assistant Secretary
Date:
November 17, 2009
Expiration Date:
Continuing

Rescissions:    ET Handbook No, 395, 4th Edition

Contact:  All questions should be directed to the appropriate Regional Office.

Text:
To preserve the formatting of this document, it has been converted to PDF (Portable Document Format) to retain its original layout.

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