This section is a gateway to training, reference materials, and other help available to states and Centers for Medicare & Medicaid Services (CMS) employees who use Medicaid and CHIP Business Information Solution (MACBIS) systems. Find new MACBIS systems training and information on this page. Currently available trainings:
CMS also provides trainings, reference materials, and a Help Desk to assist MACPro users in learning the system and working in it effectively.
MACPro Roles & Administration
This training explains how to request MACPro roles, approve/deny MACPro roles, and reassign MACPro tasks. It is applicable to both CMS and state users.
Presentation Download (PDF, 262.57 KB)
- Pt 1: Introduction, New Updates to User Management Functionality in MACPro, Admin MACPro Roles (14:16)
- Pt 2: Adding, Modifying, and Removing MACPro Roles (16:11)
- Pt 3: Approving and Denying MACPro Role Requests, Viewing User Profiles, Reassigning Tasks (26:12)
MACPro Quality Measures
State Training Videos
Quality Measures (QM) Reporting Federal Fiscal Year (FFY) 2020 State Update Training
Technical assistance and system updates for FFY 2020 Quality Measures reporting for Child, Adult, and Health Home Core Sets, presented on October 14, 2020.
Presentation Download (PDF, 2.93 MB)
- Part 1: An overview of the session, introduction to MACPro, details on how to gain access to MACPro, and descriptions of the MACPro state user roles. (12:40)
- Part 2: An introduction and reporting update to the Child, Adult, and Health Home Core Sets, information about FFY 2019 Child and Adult Core Set data products, CMS’ goals for FFY 2020 reporting, and information on participating in QM usability testing. (9:13)
- Part 3: An outline of the updates made to the Child, Adult, and Health Home Core Sets for FFY 2020, measure-specific changes, how to report the new National Core Indicators Survey measure in MACPro, and COVID-19 related changes. (15:29)
- Part 4: An overview of the data quality priorities for FFY 2020 and various technical assistance resources available to help states with reporting of the Child, Adult, and Health Home Core Sets. (12:17)
- Part 5: Highlights of MACPro system-specific updates, including general and those related to COVID-19, MACPro tips and tricks for users, additional resources, and Help Desk information. (10:57)
Quality Measures State In-System Demonstration
In-system demonstration of the state workflow for creating and submitting a Quality Measures report in MACPro.
- Module 1: Create a Report in MACPro (17:50)
- Module 2: Review, Certify, and Submit a Report in MACPro (07:28)
- Module 3: Respond to a Seek More Information (SMI) Request in MACPro (09:15)
Additional Resources
- Additional Adult Core Set Resources
- Additional Child Core Set Resources
- Additional Maternal and Infant Health (MIH) Core Set Resources
- Additional Health Home Core Set Resources
CMS Training Videos
Quality Measures Reporting: MACPro Roles Training for CMS
Presentation Download (PDF, 2.75 MB)
- Presentation Video (23:55)
CMS Quality Measure Report Review In-System Demonstration
Presentation Download (PDF, 377.7 KB)
- Pt 1: Intro and Approval Process (19:26)
- Pt 2: SMI and Closing Remarks (30:59)
MACPro Medicaid State Plan
MACPro State Plan Amendment (SPA) State Introductory Training
This training contains an overview of MACPro, state roles, and the state submission workflow for Medicaid State Plan (Health Homes, Eligibility, and Administration). Additional resources as well as alternate workflows for Clarification and Request for Additional Information (RAI) are also included.
Presentation Download (PDF, 2.17 MB)
Speaker Notes Download (PDF, 344.72 KB)
- Pt 1: MACPro SPA State Intro Training: Intro to MACPro and Obtaining Access (21:51)
An introduction (0:00) to MACPro and how to obtain access to MACPro for state users (13:48) - Pt 2: MACPro SPA State Intro Training: State User Roles, State Workflow, and Creating a State Profile (18:12)
An overview of the MACPro state user roles (0:00), the state SPA workflow (7:48), and how the State System Administrator creates a State Profile (16:10) - Pt 3: MACPro SPA State Intro Training: Creating, Reviewing, Certifying, and Submitting a SPA to CMS (18:35)
The State Editor process for creating a package (0:00), the State Point of Contact process for reviewing a package (10:10), the State Director process for reviewing and certifying a package (12:50), and the State Point of Contact process for submitting a package to CMS (14:51) for Medicaid State Plan in MACPro - Pt 4: MACPro SPA State Intro Training: Clarification, RAI and Additional Resources (15:46)
Information on the MACPro process for Clarification and RAI (0:00) and where to find additional resources (10:17)
MACPro Health Homes State Plan Amendment (SPA)
State Training Videos
Health Homes SPA Reporting: MACPro Roles Training for States
Presentation Download (PDF, 205.28 KB)
- Presentation Video (13:44)
State User In-System Demonstration
Presentation Download (PDF, 939.02 KB)
- Pt 1: Introduction, Create State Profile, and State Editor Process (34:31)
- Pt 2: State Editor, SPOC, and SDIR Processes (33:44)
- Pt 3: Clarification, RAI, and Acknowledging Approved Packages (20:25)
- Pt 4: Amendments, Reports, and Closing Remarks (25:15)
CMS Training Videos
Health Homes SPA Reporting: MACPro Roles Training for CMS
Presentation Download (PDF, 742.91 KB)
- Presentation Video (27:53)
CMS User In-System Demonstration
Presentation Download (PDF, 894.81 KB)
- Pt 1: Introduction, Select Submission Review Team (SRT) Members, and Review Submission Package (37:52)
- Pt 2: Clarification and Correspondence Log (26:11)
- Pt 3: RAI, Approve Package, MACPro Reports, and Closing Remarks (38:03)
MACPro Eligibility & Administration SPA
Eligibility User Update
A brief overview of the updates to MACPro for the November 2018 eligibility release including new reviewable units (RUs) that are now available, functionality, and additional information.
Eligibility User Update (November 2018) (18:37)
- Pt 1: Understanding What Eligibility RUs are Now Available in MACPro (3:29)
- Pt 2: Where to Find Eligibility RUs in MACPro (5:01)
- Pt 3: Understanding New Functionality Related to Less Restrictive Methodologies (4:30)
- Pt 4: Understanding the Implications of Dependencies Between RUs (4:05)
- Pt 5: MACPro User Support (1:29)
State Training Videos
State Introductory Training Videos
Medicaid MAGI Eligibility and Administration SPA Reporting: MACPro Introductory Training for States (August 2017)
Presentation Download (PDF, 587.59 KB)
- Pt 1: Introduction to MACPro, Transition to MACPro (18:50)
- Pt 2: Overview of Medicaid State Plan State User Roles (7:25)
- Pt 3: General Overview of Submission Process, Additional Information (16:27)
State User In-System Demonstration
Presentation Download (PDF, 683.29 KB)
- Pt 1: Intro to MACPro MAGI Eligibility and Administration for States (15:42)
- Pt 2: Creating State Profile (SSA) (7:23)
- Pt 3: Creating an Official Simple Submission Package (SE) (26:30)
- Pt 4: Package Review, Certification, and Submission to CMS (SPOC and SDIR) (16:00)
- Pt 5: Creating a Complex Draft Submission Package, pt A (SE) (25:05)
- Pt 6: Creating a Complex Draft Submission Package, pt B (SE) (16:14)
- Pt 7: Converting a Draft submission to Official and Responding to a Clarification Request (SE and SPOC) (26:29)
- Pt 8: Request for Additional Information (RAI) and Additional Information (SE and SPOC) (15:35)
CMS Training Videos
CMS Introductory Training Videos
Medicaid MAGI Eligibility and Administration SPA Reporting: MACPro Introductory Training for CMS
Presentation Download (PDF, 1.62 MB)
- Pt 1: Introduction to MACPro, Transition to MACPro (15:50)
- Pt 2: Overview of Medicaid State Plan CMS User Roles (12:11)
- Pt 3: General Overview of Submission Review Process (15:19)
- Pt 4: State User Role Overview, Additional Information (10:57)
CMS User In-System Demonstration
Presentation Download (PDF, 1.88 MB)
- Pt 1: Intro to MACPro for MAGI Eligibility and Administration for CMS (23:23)
- Pt 2: Assigning SRTs and Setting a Milestone Date CMS Point of Contact (CPOC) (21:12)
- Pt 3: Submission Review Team Review (20:17)
- Pt 4: CMS Point of Contact (CPOC) Review Process and Clarification Process (23:44)
- Pt 5: Review of Clarification Response (SRT) and Initiating an RAI (CPOC) (22:26)
- Pt 6: Review RAI Response and Recommend Approval (CPOC) (16:13)
- Pt 7: Package Approval Process and Additional Information (Senior Reviewer, Package Approver, CPOC) (16:47)
For MACPro Assistance, please contact the MACPro Help Desk at MACPro_HelpDesk@cms.hhs.gov or call (301) 547-4688.