Hours of Operation |
All time listed is Eastern time.
Last Updated : Jan 30 2013
HUD reserves the right to change the schedule as necessary due to unforeseen events.
| Application Name | Schedule Type | Start Time | End Time | Comments |
| Origination Case Processing | SATURDAY | 08:00 AM | 08:00 PM | For Saturday February 2,2013 Origination Case Processing will be going down at 6:00 PM |
| Origination Case Processing | MONDAY-FRIDAY | 08:00 AM | 10:00 PM | The holiday schedule for Origination Case Processing is as follows: Monday December 24 7:00 AM - 2:00 PM Tuesday December 25 - Down all day Monday December 31 7:00 AM - 8:00 PM Tuesday January 1 - Down all day |
| Claims Processing | MONDAY-FRIDAY | 07:00 AM | 09:00 PM | The holiday schedule for Claims Processing is as follows: Monday December 24 7:00 AM - 2:00 PM Tuesday December 25 - Down all day Monday December 31 7:00 AM - 8:00 PM Tuesday January 1 - Down all day |
| Delinquent Loans | MONDAY-FRIDAY | 08:00 AM | 08:00 PM | The holiday schedule for Delinquent Loans is as follows: Monday December 24 7:00 AM - 2:00 PM Tuesday December 25 - Down all day Monday December 31 7:00 AM - 8:00 PM Tuesday January 1 - Down all day |
| Delinquent Loans | SATURDAY | 08:00 AM | 08:00 PM | |
| Lender Approval | MONDAY-FRIDAY | 07:00 AM | 09:00 PM | The holiday schedule for Lender Approval is as follows: Monday December 24 7:00 AM - 2:00 PM Tuesday December 25 - Down all day Monday December 31 7:00 AM - 8:00 PM Tuesday January 1 - Down all day |
| Mortgage Record Changes | MONDAY-FRIDAY | 12:00 AM | 11:59 PM | |
| Mortgage Record Changes | SATURDAY | 12:00 AM | 11:59 PM | |
| Monthly Premiums | MONDAY-FRIDAY | 08:00 AM | 08:00 PM | The holiday schedule for Monthly Premiums is as follows: Monday December 24 7:00 AM - 2:00 PM Tuesday December 25 - Down all day Monday December 31 7:00 AM - 8:00 PM Tuesday January 1 - Down all day |
| Upfront Premium Collection | MONDAY-FRIDAY | 07:00 AM | 09:00 PM | The holiday schedule for Upfront Premium Collection is as follows: Monday December 24 7:00 AM - 2:00 PM Tuesday December 25 - Down all day Monday December 31 7:00 AM - 8:00 PM Tuesday January 1 - Down all day |
| Title I | MONDAY-FRIDAY | 07:00 AM | 08:30 PM |
Unless otherwise noted, the FHA Connection holiday schedule will be as follows:
| Holiday | FHA Connection Schedule |
| New Year's Day | Closed |
| Martin Luther King Day | Saturday Schedule |
| Presidents Day | Saturday Schedule |
| Memorial Day | Closed |
| Fourth of July | Closed |
| Labor Day | Closed |
| Columbus Day | Saturday Schedule |
| Veterans Day | Saturday Schedule |
| Thanksgiving Day | Closed |
| Christmas Day | Closed |