Ben Peterson
GSA |
benjamin.peterson@gsa.gov
Ben got the civic tech bug during a Code for America fellowship and is passionate about using design to help communicate the context of complex problems, visualize ideas, and shape new opportunities to improve social and civic experiences. While at 18F, he has led the TTS research guild, coached government employees in user centered design and agile practices, and led workshops to surface project goals and align teams. He works best when collaborating on cross-disciplinary teams focused on shared outcomes. He drinks both coffee and tea - but not at the same time.
News and Events
2 posts
This Week's IDEA
Build Sites to Address the Entire User Journey
Making Remote Work Work for Journey Mapping
Improving the Experience of Federal Grant Reporting
A 10x project to investigate opportunities to make the grant reporting process more efficient.
Video
Dalia El-Shimy on Mixed Methods Design Research
How should designers collect data and how can they use that data to inform their work? Dalia El-Shimy, UX Research Lead at Shopify’s Montreal Office, will share how her team uses mixed methods research in support of its design decisions.
