U.S. Citizen Services

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Welcome to the U.S. Citizen Services webpage!

Since 1794, U.S. Consuls and our dedicated Italian staff have worked in Italy to provide services to Americans. From our Embassy in Rome, our Consulates General in Milan, Florence and Naples, and our Consular Agencies in Venice, Genoa and Palermo, we serve American citizens, their families and U.S. businesses to ensure they receive a full range of consular services and up-to-date security and general information.

All individuals entering the consular building must wear a mask in accordance with Italian government decrees mandating social distancing.

Alerts and Messages

COVID-19 Information
See all Messages and Alerts for U.S. Visitors to Italy.

Emergency Assistance

Passports & Citizenship

Local Resources

Federal Programs

Urgent Information Regarding ACS Appointments

Resumption of Limited Routine ACS Services

The U.S. Embassy in Rome, Consulates General in Milan, Naples and Florence, and Consular Agencies in Venice, Palermo and Genoa will resume limited regular passport processing on June 17. Please note that although some passport processing centers in the United States have resumed operations, customers may still encounter significant delays in receiving their passports. Travelers with immediate travel needs and a confirmed flight to the United States may contact the appropriate Consular Section and request an emergency passport appointment. All individuals entering the consular building must wear a mask in accordance with Italian government decrees mandating social distancing.
U.S. citizens requiring assistance in Italy who have not yet completed the required 14 days of isolation will not be allowed to enter the U.S. embassy or consulates in Italy. Call or email the closest U.S. embassy or consulate for assistance.

For further updates, please check this website regularly.

Footer Disclaimer

This is the official website of the U.S. Embassy and Consulates in Italy. External links to other Internet sites should not be construed as an endorsement of the views or privacy policies contained therein.