Usability Starter Kit
Here are some tools and templates to help you create better user experiences. If you have resources to add, please email us.
Usability and User Experience Presentations:
- User-Centered Design Presentation (PPT, 5.4 MG, 40 slides, Nov 2013) and Recorded Video
- Introduction to Hallway Usability Testing (Video)
Usability Test:
- Usability Testing Script (DOC, 81 KB, 6 pages, November 2013) (and Spanish Version) (MS Word, 39.5 KB, 2 pages, November 2013)
- Recording Consent Form (DOC, 23 KB, 1 page, November 2013)
- Instructions for usability test observers (DOC, 26.5 KB, 2 pages, November 2013)
- Usability Report Template 1 (PPT, 373 KB, 8 slides, May 2014)
- Usability Report Template 2 (DOC, 20 KB, 6 pages, May 2014)
- System Usability Scale / Post-Test Questions (DOC, 500k, 1 page, Dec. 2014)
- Usability Test Plan Template (from usability.gov)
- Usability Test Report Template (from usability.gov)
Focus Group:
- Video Focus Group Script and Facilitator Guidelines – Sample (DOC, 21 KB, December 2014)
- Igniting User-Centered Design Thinking at Dept. of Energy (PPT, 5.4 MG, 14 slides, December 2014)
Usability Expert Evaluation (in beta):
- Expert Evaluation Worksheet (Excel, 12 KB, November 2014)
- Expert Evaluation – Sample (Excel, 12 KB, November 2014)
- Expert Evaluation v2 (via Google Forms)
Personas (Audience Research):
- Veteran’s Affairs – Voices of Veterans research
- USDA Personas and Use Cases (PDF, 1.7 MG, Dec. 2014)
- GSA Open Opportunity Personas (PPT, 94K, Dec. 2014) and article about creating them
- Persona Template (PPT, 254 KB, 4 slides, May 2014)
Accessibility (general information):
- Accessibility Requirements and Section 508 language template (DOC, 496K, 1 pg, Oct 2014)
- Role-Based Accessibility in Government (Slideshare)
Usability in Procurement and Contracts:
- Personas for IT Procurement Stakeholders (PDF, 7.1 MG, 7 pages, June 2014)
- SOW Template – Usability Test – from Usability.gov (DOC, 10k, 2 pg, Jan 2014)
- SOW Template – Focus group – from Usability.gov (DOC, 10k, 2 pg, Jan 2014)
- SOW Template – Usability Task Order – from Usability.gov (DOC, 10k, 2 pg, Jan 2014)
- SOW Template – Usability Consulting – from Usability.gov (DOC, 10k, 2 pg, Jan 2014)
Paperwork Reduction Act (PRA):
- User Research and The Paperwork Reduction Act: How to Get it Done – Webinar and PRA Slides (PPT, 811K, 40 slides, Jan 2015)
- PRA Fastrack Request Example, via USAJOBS (DOC, 61K, 4 pages, Oct. 2014)
- PRA Primer – OMB Guidance (PDF, 98k, 8 pages, April 2010)
- PRA Fast Track FAQ (PDF, 143k, 8 pages, Dec. 2014)
- Article explaining PRA and FastTrack
- Fast-Track Clearance Process – Usability.gov
- How To Create PRA Supporting Statements (DOC, 70 KB, 7 pages, Oct. 2014)
- PRA Information Collection Guide, via OPM (PDF, 1.1 MG, 50 pages, Oct. 2014)
Mobile Prototyping:
- Mobile Prototyping workshop (PDF, 1.7 MG, 20 slides, June 2014)
- Ideation Matrix template (PDF, 119K, 1 page, June 2014)
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