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National Center on Advancing Person-Centered Practices and Systems

Transforming how we think, plan, and practice

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Highlighted Resources

Five Competency Domains for Staff Who Facilitate Person-Centered Planning

This resource, which builds from foundational approaches to person-centered planning and the 2020 National Quality Forum Person-Centered Planning and Practice Final Report, describes five skill areas, or domains, that facilitators should possess to support a fully person-centered planning process: A. Strengths-Based, Culturally Informed, Whole Person-Focused; B. Cultivating Connections Inside the System and Out; C. Rights, Choice, and Control; D. Partnership, Teamwork, Communication, and Facilitation; and E. Documentation, Implementation, and Monitoring.

Person-Centered Practices Self-Assessment

Developed as part of NCAPPS technical assistance, this Self-Assessment is designed to help leadership at human service agencies in States, Tribes, and Territories to measure their progress in developing a more person-centered system. It contains questions about observable practices across eight system domains: Leadership; Person-Centered Culture; Eligibility & Service Access; Person-Centered Service Planning & Monitoring; Finance; Workforce Capacity & Capabilities; Collaboration & Partnership; and Quality & Innovation.

Dignity of Risk and Person-Centered Planning During COVID-19

NCAPPS PAL Group Coordinator, Nicole Leblanc, has a new publication which we are releasing on the NCAPPS website.

Person-Centered Thinking, Planning, and Practice: Representative Examples of State Definitions

Although there are now a range of strong national definitions of person-centered thinking, planning, and practice, many state human service agencies find it important to develop their own local definitions for use in policy statements and implementation protocols. This environmental scan serves as a starting point for state, tribal, and territory human service agencies as they operationalize person-centered approaches in their local contexts.

NQF: Person Centered Planning and Practice Final Report

In July 2020, the National Quality Forum completed a report that drew upon multi-stakeholder expertise to refine the definition of Person Centered Planning, establish a list of core competencies for person-centered-planning facilitation, and help establish a framework for measuring quality in person centered planning.

A Best Practice Guide for Participant Engagement

As part of technical assistance to North Dakota, NCAPPS subject matter experts Mark Friedman and Ruthie-Marie Beckwith authored a best practice guide to engaging people who use services in system planning and improvement efforts.

Asset Mapping: A Toolkit for Navigating Engagement Efforts

Our partners at Collective Insight have developed a rich new resource to support stakeholder engagement! Check out our Asset Mapping Toolkit to access a variety of resources including frequently asked questions, a glossary of terms, step-by-step instructions, facilitator tools, and example Asset Maps and Engagement Plans, to support human service agencies in their stakeholder engagement efforts.

A New Report from NCAPPS Technical Assistance

Person-centered planning facilitation can help to create a robust person-centered whole life planning process that embraces all resources that can be mobilized to support a person—not just paid services and supports. This new report from NCAPPS – developed as part of our technical assistance work – provides an overview of person-centered plan facilitation services in five states.

Supporting Person-Centered Planning during the Pandemic: The Health Care Person-Centered Profile

NCAPPS subject matter experts have created a tool – the Health Care Person-Centered Profile – to communicate a person’s wants and needs if they are hospitalized without the direct support of their caregivers, family, neighbors, or friends. Visit our COVID-19 Resources page to download the tool, instructions, and examples.

Lessons-Learned for Making Virtual Meetings More Accessible

Nicole LeBlanc, NCAPPS Person-Centered Advisory and Leadership Group Coordinator, developed a lessons-learned guide to help make virtual meetings more accessible for all.