Novel coronavirus

Covid-19 - Regional telephone information hotlines

Regional toll-free numbers and travel info

The Regions have activated dedicated numbers to respond to requests for information and urgent measures to contain and manage the contagion of the new coronavirus in Italy. See also the pages of the regional websites dedicated to travellers with useful information, contacts, and forms to notify returns to Italy from other countries.

• Abruzzo
  • ​800 595 459
  • Info and online form for arrivals and returns to Abruzzo
• Basilicata
  • ​800 99 66 88
• Calabria 
  • 800 76 76 76
• Campania
  • ​800 90 96 99
  • Communications concerning your return to Italy (pdf)
• Emilia-Romagna
  • ​800 033 033
  • Form to notify returns from abroad
• Friuli Venezia Giulia
  • ​800 500 300
  • Directions and useful contacts for returns from abroad (pdf)
• Lazio
  • ​800 118 800
• Liguria
  • ​For info on Coronavirus please write to: sonoinliguria@regione.liguria.it
  • Provisions for travellers entering Italy from abroad 
• Lombardia
  • 800 894 545
  • Provisions for travellers entering Italy
• Marche​
  • 800 936 677
  • Online Form to notify returns from abroad
• Molise
  • ​For info on Coronavirus please write to:coronavirus@asrem.org   
• Piemonte
  • 800 19 20 20 open 24 hours a day 
  • 800 333 444 open 08:00 to 20:00, Monday to Friday 
  • Directions for returning to Italy
• Provincia autonoma di Trento
  • For any questions about returns from abroad please contact 800 390 270, active from Monday to Friday from 8 a.m. to 5 p.m. and on Saturday mornings from 8 a.m. to 2 p.m.
• Provincia autonoma di Bolzano​
  • Info and online form for returns to Alto Adige 
• Puglia
  • ​800 713 931
  • From abroad +39 080 3373398
  • Self-report form for people entering Apulia
• Sardegna
  • 800 311 377 (Health information) or 800 894 530 (Civil Protection Department)
  • For travellers entering Sardinia: urp.emergenza@regione.sardegna.it or toll-free number 800 180 977
  • Registration for passengers arriving in Sardinia
• Sicilia
  • ​800 45 87 87
• Toscana
  • 055 4385850 active from Monday to Friday from 9 a.m. to 1 p.m. 
  • Info and online form for entering Italy from abroad
• Umbria
  • ​800 63 63 63
• Valle d’Aosta
  • ​800 122 121
• Veneto
  • ​800 462 340
  • Info for entering Italy from abroad 

Useful numbers from the Ministry of Health

• from Italy: 1500 (free toll number)
• from abroad: +39 0232008345 - +39 0283905385  

Single emergency number

Contact 112 or 118 only if strictly necessary.

Read more:

• Covid-19 information line 1500
• App"Immuni"
  Support is available from a toll-free number, 800 91 24 91, from 7am to 22pm.

Data ultimo aggiornamento: 9 December 2020

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