Crucial Conversations
Tools for Talking When Stakes are High
Why Crucial Conversations?
A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. When handled poorly, or ignored, these conversations lead to strained relationships and dismal results.
What Does The Training Teach?
Crucial Conversations teaches participants how to:
- Speak persuasively, not abrasively
- Foster teamwork and better decision making
- Build acceptance rather than resistance
- Resolve individual and group disagreements
Method: Classroom, suggest no more than 25 participants
HR Technical Competency: Performance Management, Communication, Leadership
Leadership Competency: Human Capital Management, Leading People
Proficiency Level: Intermediate
Crucial Accountability
Improve Accountability, Execution, and Performance
Why Crucial Accountability?
A culture with weak accountability is one where those who see problems say nothing because they assume they do not have the authority or skills to raise a concern. When people see accountability as “someone else’s job” they waste time, resources, and morale.
What Does The Training Teach?
Crucial Accountability teaches participants how to:
- Master performance discussions
- Motivate others without using power
- Manage projects without taking over
- Move to action
Method: Classroom, suggest no more than 25 participants
HR Technical Competency: Performance Management, Communication, Leadership, Accountability
Leadership Competency: Human Capital Management, Leading People, Building Collations
- Proficiency Level: Intermediate
Pricing
Duration/Class |
Cost |
One Day Crucial Conversations or Crucial Accountability |
$15,000 |
Two Day Crucial Conversations or Crucial Accountability (Recommended) |
$22,000 |
Three Day Combined Crucial Conversations and Accountability |
$30,000 |
What is the Next Step?
If your organization could benefit from the skills taught in Crucial Conversations and/or Accountability, contact us today to schedule a class and learn more.
Call (816) 426-7010 or email us at HRStrategy@opm.gov.