Seeking to start or expand your labor arbitration practice in the federal sector? This program is geared to current FMCS Roster arbitrators needing a greater understanding of unique aspects of arbitration of disputes between federal agencies and their unions. The course will focus on the distinction between federal and private sector practice, with a review of the statutes, regulations, executive orders, and developing changes in direction at the FLRA. Substantial emphasis will be placed on working with case scenarios.

Integrating theory and practice, this course focuses on participants developing a conceptual understanding of the mediation process as it is applied to workplace issues.

Resolving conflict can be challenging. Asking the right questions the right way is a key skill for anyone who wants to be an effective problem-solver in the midst of conflict.

Learn to develop the negotiation style, from traditional to interest-based, that is right for you and the bargaining climate in which you work.

Immerse yourself in an intensive program designed to enhance the arbitration skills of experienced labor relations practitioners.

Enhance your arbitration and advocacy skills in a course that addresses both private and federal sector rules in a course designed for experienced labor relations practitioners.

Each and every day, we encounter people whose behavior comes across to us as obstructive,obnoxious, stubborn, offensive, or worse. What are the roots of difficult behavior ?

After this presentation, participants should be able to identify issues associated with workplace bullying and how they may turn them into EEO complaints & grievances; identify best route for resolution of bullying complaints; assess strategies before, during and after an episode of bullying; and identify management and workplace allies to deter and or resolve bullying issues.

Learn skills that will enable you to become a more effective neutral by identifying the subconscious and instinctive mental processes that can impact your ability to remain neutral.

Explore and practice how to best use questions to bring parties that are in conflict together, and facilitate problem-solving discussions.

Emphasizing evidence and witness examination in labor arbitration; this course expands upon the Institute’s basic course: Arbitration for Advocates.

Dealing effectively with conflict has become a critical function in public and private life. In families, business, and in the workplace, people are increasingly turning towards mediation to avoid costly, time-consuming and painful litigation. This workshop focuses on the mediation theory, process, and skills required to be a successful mediator. With specially designed role-plays and other activities reflecting a variety of workplace, family, and legal conflicts, this highly interactive mediation skills training, with optional tracks in either Family or Labor & Employment, will equip you with the needed skills for collaborative problem-solving.

Whether you are a facilitator or a participant, this training can help your meetings be more energized, more effective, and more efficient. People who participate in your meetings in the future are likely to say, “That was a great meeting!” rather than, “I couldn’t wait for that meeting to end!” The 3-day version will give you many meeting strategies, including ways to prepare for meetings, problem analysis tools, interest based problem solving, communication techniques, decision making tools, and many ways of responding to difficult or dysfunctional behavior.

This highly interactive three-day course also offers an optional “add-on” over Thursday and Friday to provide significant focus and role playing, as well as additional content such as group mission statements, feedback mechanisms, and ways of involving remote participants. While days 1-3 provide all the foundation you need to stop the meeting madness, the optional days of 4-5 will take that tool kit to a higher level!