The Division of Agency Initiatives coordinates the resources and efforts of the three service areas: Education & Training, Conflict Management & Prevention, and Strategy & Development. The Division ensures that these three service areas offer expert assistance to both our external clients as well as our mediators and regions. To achieve the highest service level, the Division of Agency Initiatives helps all three offices collaborate on many projects for optimal delivery and to utilize all Agency Initiatives staff as efficiently as possible. The Division also works with Agency leadership to identify and explore opportunities to expand and grow the FMCS profile as the nation’s premier (public agency) provider of conflict resolution services, both in the industrial relations arena and beyond.

Division of Agency Initiatives phone: 202-606-5445