Minimize Payment Errors and Improve Management of Payment Workloads

SSA issues monthly payments to approximately 70 million people.  Even the slightest error can result in millions of dollars in over- or underpayments.  In FY 2017, SSA estimated computation errors resulted in more than $1 billion in over- and underpayments, and verification deficiencies resulted in nearly $1 billion in overpayments.  

Our Audit reports may contain sensitive and confidential information requiring safeguarding or limited disclosure consistent with law, regulations and Government-wide policies. Previously, we limited the distribution of reports containing this type of information. We now redact that specific information to allow maximum distribution of all reports.

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