Telecommunications Service Priority (TSP) is a program that authorizes national security and emergency preparedness (NS/EP) organizations to receive priority treatment for vital voice and data circuits. The TSP program provides service vendors a Federal Communications Commission mandate to prioritize requests by identifying those services critical to NS/EP. A TSP assignment ensures that it will receive priority attention by the service vendor before any non-TSP service.
About TSP
Telecommunications Service Priority (TSP) is a program that authorizes national security and emergency preparedness (NS/EP) organizations to receive priority treatment for vital voice and data circuits or other telecommunications services.TSP Eligibility
TSP service user organizations may be in the federal, state, local, or tribal governments; critical infrastructure sectors in industry; non-profit organizations that perform critical NS/EP functions; or foreign governments.Requesting TSP
There are two primary uses for Telecommunications Service Priority (TSP): one for installing new service and one for restoring existing service.TSP FAQ
Frequently asked questions about Telecommunications Service Priority (TSP).TSP Documents
A collection of TSP forms and related reference documents.Emergency Communications Division
Through the Emergency Communications Division, CISA enhances public safety interoperable communications at all levels of government, providing training, coordination, tools and guidance to help partners across the country develop their emergency communications capabilities.Wireless Priority Service (WPS)
WPS supports national leadership; federal, state, local, tribal and territorial governments; and other authorized NS/EP users. It is intended to be used in an emergency or crisis situation when the wireless network is congested and the probability of completing a normal call is reduced.Government Emergency Telecommunications Service (GETS)
GETS supports national leadership; federal, state, local, tribal and territorial governments; and other authorized national security and emergency preparedness (NS/EP) users.Contact
For more information on GETS, WPS or TSP, please contact the DHS Priority Telecommunications Service Center toll free at 866-627-2255, 703-676-2255, or via email at support@priority-info.com. Current Points of Contact can access the GETS/WPS Information Distribution System.