About this Order

This order concerns violations by American Airlines, Inc., (American) of the requirements of 14 CFR Part 382 (Part 382), the Department of Transportation’s (Department) regulation implementing the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, with respect to its transportation of an individual with a disability (Mr. D1). Violations of Part 382 also violate the ACAA, and violations of the ACAA and Part 382 also constitute an unfair and deceptive practice in violation of 49 U.S.C. § 41712.