About this Order

This order concerns violations by Eurofly S.p.A. (Eurofly) of 14 CFR Part 382 (Part 382) with respect to filing annual reports detailing disability-related complaints that the foreign carrier received from passengers in calendar years 2004, 2005 and 2006. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of that part also violate the ACAA. This order directs Eurofly to cease and desist from future similar violations of Part 382 and the ACAA and assesses the carrier $20,000 in civil penalties.