About this Order

This order concerns violations by Allegiant Air, LLC, (Allegiant) of (1) the requirements of 14 CFR Part 382 (Part 382) with respect to properly coding and recording its disability-related complaints in connection with required disability reporting to the Department of Transportation (Department), as well as providing dispositive written responses to written consumer complaints alleging a violation of Part 382, and related statutory provisions, 49 U.S.C. §§ 41702 and 41705; (2) the Department’s full-fare advertising requirements, 14 CFR 399.84; and (3) 49 U.S.C. § 41712, which prohibits carriers from engaging in unfair and deceptive practices and unfair methods of competition.