Consumers

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The NCUA works to protect credit union members and consumers, raise awareness of potential frauds, facilitate access to affordable financial services, and educate consumers on the importance of savings and how they can improve their financial well-being.

Consumer Assistance Center

The Consumer Assistance Center assists consumers in resolving disputes with credit unions and provides information about federal consumer financial protection laws and regulations, and share insurance.

Fraud Prevention Center

Consumers can learn how to recognize common frauds and scams and what actions they need to take to protect their financial well-being.

Share Insurance Coverage

Backed by the full faith and credit of the United States, the National Credit Union Share Insurance Fund provides up to $250,000 of insurance at federally insured credit unions.

MyCreditUnion.gov

MyCreditUnion.gov is the NCUA’s consumer website that provides consumers and credit union members of all ages and life stages important financial literacy and personal finance information and resources.

Credit Union Locator

Search for a credit union by its address, name, or charter number. The results detail the services available at the credit union and its location.

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Financial Literacy Resource Center

Credit unions can use these financial literacy and personal finance education resources from the NCUA and other stakeholders that help them develop and carry out their own financial education programs.

Additional Information