Consumer Affairs letters address significant policy and procedural matters related to the Federal Reserve System’s consumer compliance supervisory responsibilities. The letters are sent to banking supervision staff at the Board and the Reserve Banks and, in some instances, to supervised banking organizations.
Consumer Affairs letters are numbered sequentially by year. For example, the first letter issued in 2005 is numbered CA 05-1. Letters that have been superseded or contain confidential supervisory information are not included.
Requests for letters that are not included here should be directed to the Board's Freedom of Information Office.
Consumer compliance supervision and regulation policies are also addressed in the Federal Reserve Regulatory Service (FRRS).
Internal Appeals Process for Material Supervisory Determinations and Policy Statement Regarding the Ombudsman for the Federal Reserve System
Joint Statement on Additional Loan Accommodations Related to COVID-19
Federal Financial Institutions Examination Council Issues Joint Statement on Managing the LIBOR Transition
Examination Procedures for the Coronavirus Aid, Relief, and Economic Security Act (CARES Act)
Community Reinvestment Act (CRA) Consideration for Activities in Response to the Coronavirus
Investments in Areas with Elevated Poverty and Public Welfare Investments
Interagency Lending Principles for Making Responsible Small-Dollar Loans
Flood Insurance Compliance in Response to the Coronavirus
Home Mortgage Disclosure Act (HMDA) Quarterly Reporting during the COVID-19 Pandemic
Joint Statement Encouraging Responsible Small-Dollar Lending in Response to COVID-19
CRA Consideration for Activities in Response to the Coronavirus
Supervisory Practices Regarding Financial Institutions Affected by Coronavirus
Interagency Statement on Pandemic Planning
Revised “A Guide to HMDA Reporting: Getting It Right!”