Shifting From Low-Value to High-Value WorkBurden Reduction Update Shows Progress Toward Leaner Government
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Goal Leader:
Peter Warren
Associate Director for Performance and Personnel Management, Office of Management and Budget
Goal Leader:
Dustin Brown
Deputy Assistant Director for Management, Office of Management and Budget
Goal Leader:
Allison Brigati
Deputy Administrator, General Services Administration
Goal Leader:
Gerard Badorrek
Chief Financial Officer, General Services Administration
Download the latest Action Plan and Progress Update
❝The Office of Management and Budget continues to identify existing guidance that should be rescinded or modified, to free agency resources for the pursuit of mission outcomes.❞
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Goal Statement: Federal agencies will shift time, effort, and funding from low to high-value work through the elimination of unnecessary requirements, burden reduction, optimization and streamlining, and workload automation. Based on the 2020 Customer Satisfaction Survey, Federal employees on average spend an estimated 275 hours per year on work they consider low-value. Over the next two years we will work to reduce the government-wide average by 15%, which could reduce the total hours of low value work employees have identified by up to 25 million hours.
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All Federal Agencies are charged with effective stewardship of taxpayer funds, a responsibility that requires both critical mission achievement and a continuous focus on improving operational efficiency. Time, energy, and resources spent performing repetitive, manual processes, and adhering to unnecessary and obsolete policies, hinders Agencies’ ability to achieve effective stewardship. Agencies must actively work to eliminate low value, legacy requirements that persist over time despite changes to the challenges they were intended to solve, optimize low value, manual processes that absorb time and resources, and leverage automation to create organizational capacity.
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Federal Agencies can identify and streamline operational processes to improve the pursuit of mission outcomes and increase the effectiveness and efficiency of Government.
News
September 17, 2020
September 2020 Updates Show Progress on Cross-Agency and Agency Priority Goals
September 09, 2020
The Liberation of Federal Employees from Low-Value Work is Underway
As a key component of the President’s Management Agenda (PMA), the Cross-Agency Priority (CAP) Goal focused on Shifting from Low-Value to High-Value Work pursues the critical mission to eliminate outdated and redundant requirements. The Shifting from Low-Value to High-Value Goal team has produced a number of recent accomplishments, listed in this post.
