Contact

Safety and Operations: Want to learn more about issues in aviation?

• Report a Laser Incident
• Learn about our efforts to reduce noise impacts and Aircraft Noise Issues
• Find FAA Orders and Notices and Advisory Circulars

Unmanned Aircraft Systems (UAS): Want to learn more about UAS or drones?

• Read information about Unmanned Aircraft Systems (UAS)
• For questions about UAS please visit our UAS FAQ webpage
• Contact the UAS Support Center

FAA Locations: Looking for an office?

• Find your local Flight Standards District Office or other offices
• Find additional information about FAA locations

FAA Hotline: Help prevent aviation safety issues and violations

• Report unsafe and unauthorized aviation activity that violates an FAA regulation, order, or any other provision of Federal law related to aviation safety.
• Report fraud, waste, abuse, or misconduct related to FAA programs, personnel, organizations, or facilities related to FAA programs or personnel.
• Report suspected unapproved parts
• Learn about the FAA's "AIR 21" Whistleblower Protection Program.

Freedom of Information Act (FOIA): Seeking public records and information?

FOIA gives individuals the right to access information from the Federal Government. Visit the FOIA website to learn how to

• File a FOIA request
• View the FAA's FOIA library
• Contact a FOIA Coordinator

Consumer Protection: Experienced an issue with airline service?

Visit the Department of Transportation's Aviation Consumer Protection Division in order to

• Report a concern about airline service, including:
  • Lost or damaged baggage
  • Baggage fees
  • Ticketing
  • Denied boarding
  • Flight delays
  • Aircraft disinsection
  • Customer service (refunds, travel with children or pets)
  • Discrimination
• View Air Travel Consumer Reports
• Learn about the rights of air travel passengers

Airport Security: Need to report a transportation security issue?

Contact the Transportation Security Administration's (TSA) online help center or call 866-289-9673 to

• Submit a complaint or report about:
  • TSA screening technologies and/or processes
  • Missing or damaged items
  • Permitted or prohibited items
• Report security concerns, such as:
  • Instances of aviation security violations
• Ask questions about the TSA Screening Process

Cell Towers: See a light outage?

Contact the Federal Communications Commission's Public Safety Support Center or call 202-418-1122 to report tower lighting outages.

Additional Resources

• Learn more about the Accountability Board
• Explore our Frequently Asked Questions
• Report technical issues with our website to the Web Manager. Please provide a detailed description of the issue and the URL of the page where you are experiencing the problem.