Each year, hundreds of thousands of children write letters to Santa Claus, but did you know that sometimes Santa responds? Operation Santa, a program run by the Postal Service, allows children to mail a letter to a special Santa address. Then volunteers — including postal employees, customers,...
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The pandemic has had a devastating impact on many American businesses, disrupting operations of every type and size. While the U.S. Postal Service has also been adversely affected, it continued to deliver mail and packages throughout the pandemic to every address in the nation, ensuring people...
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As we release our Fall Semiannual Report to Congress (SARC) highlighting our work from April 1 through September 30 of this year, the country still finds itself amid a global health crisis that has impacted just about all aspects of American life, including the bedrock of any democracy — the...
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The Postal Service processes billions of mail pieces each year, some of which are deemed “undeliverable” because of incorrect, incomplete, or illegible addresses or other reasons. Undeliverable as addressed (UAA) mail is costly to both the Postal Service and its customers – about $1.3 billion a...
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The Postal Service uses contracted Go Anywhere Highway Contract Route (HCRs) services to transport mail and other products between plants and other designated stops. This contractual arrangement allows HCR suppliers to travel anywhere within the continental U.S based on the mail transportation...
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The U.S. Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. During the pandemic, there have been some indications of increased levels of mail theft and mail fraud as reported by the OIG's Hotline and the Postal Inspection Service...
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