Welcome to the Service Difficulty Reporting Site
The primary purpose of this site is two-fold:
- Enable the ability to electronically submit Service Difficulty and Malfunction/Defect reports.
- Allow the public to search/review all the submitted reports.
Notice: This site has been designed for use in Internet Explorer 6/7/8 or Firefox 3.
Frequently Asked Questions:
Q.
How do I submit a supplemental record?
A.
To do a supplemental without having to retype everything, simply fill out
the new record using the same control number of the original record.
We will see both records here and update the initial record with the new information.
Please place the words "supplemental information" in the problem description field
to alleviate any confusion. If you need any assistance, please email or call us.
Q.
How do I submit photographs relating to a SDR?
A.
If you have photographs that you feel better show the SDR that you are submitting, please send an email to
9-AMC-SDR-ProgMgr@faa.gov
with the photograph attached along with the Unique Control Number or date of submission and aircraft ID.
Q.
How do I submit a "Component Only" SDR?
A.
For 145 Repair Stations that may be working just components and not see the actual aircraft:
You can submit component records, simply fill out all the information about the defective
part of the component, in section 5 (Specific Part or Structure Causing Difficulty) and give
the component information in section 6 (Component/Assembly That Includes Defective Part).
See More...
What's New In SDR?
August 2010
IF YOU ARE A 145 REPAIR STATION: We ask that you please submit your reports under the SDR Log-in portion and NOT the Malfunction/Defect portion. This makes it easier for your PMI to track your reports. The SDRs will be under your operator designator, while the M/D has no way to track who is submitting.
We are in the process of rebuilding the SDR website and database, making it much more “user friendly” and giving you a better tool to help monitor the safety of your aircraft.
We would like to hear any comments from you as the users of this system:
9-AMC-SDR-ProgMgr@faa.gov
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