Innovate. Catalyze. Connect.
CGAP works to make financial services meet the needs of poor people
The Consultative Group to Assist the Poor is an independent think tank dedicated to financial inclusion. Through our work, we seek to empower poor people, especially women, to capture opportunities and build resilience through financial services. We test, learn and develop innovative solutions through practical research and active engagement with our partners on building responsible and inclusive financial systems that help people move out of poverty, protect their gains and advance global development goals.
What’s the path forward for financial inclusion in the decade ahead? Greta Bull shares the three guiding stars that CGAP is using to steer innovations toward the achievement of global development goals.
The global evidence on the impact of financial inclusion consistently shows that poor people use financial services to help them achieve two outcomes that improve their well-being: building resilience and capturing opportunities.
Do poor customers value data privacy? Six experiments in India and Kenya indicated they do and are willing to pay for it. For providers, this suggests that offering products with privacy and protection features can give them a competitive market edge.
The consumer consent model for data privacy and protection is broken. It’s time for a new data paradigm whereby financial services providers and data collectors take greater responsibility for protecting customers’ data.
