NCEA Contact Information
IMPORTANT: Please do not report cases of suspected elder abuse to the NCEA. If the situation is serious, threatening, or dangerous, call 911 or the local police for immediate help.
Phone
1-855-500-3537 (ELDR)
Se habla español. Ofrecemos asistencia en español cada jueves y viernes.
Fax
1-626-470-9978
Email
ncea-info@aoa.hhs.gov
Office Hours
8:30 am–5 pm (PT), Monday–Friday
NCEA offices are closed during USC university holidays.
Address
National Center on Elder Abuse
c/o University of Southern California Keck School of Medicine
Department of Family Medicine and Geriatrics
1000 South Fremont Avenue, Unit 22, Building A-6
Alhambra, CA 91803
Additional Resources
The NCEA is not a reporting or investigating agency, and cannot intervene directly in cases of suspected elder abuse.
State Resources
If you suspect elder abuse, neglect, or exploitation, you should report these concerns to the protective services agency where the elder lives. To find the reporting number for a specific state, visit the State Resources page.
Eldercare Locator
Information and referral is also available from the national Eldercare Locator, a public service of the U.S. Administration on Aging.
Call toll-free at 1-800-677-1116, Monday–Friday, 9:00 am–8:00 pm (except U.S. federal holidays).