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We also encourage you search questions and answers from the National Criminal Justice Reference Service.

Contact a public affairs specialist at 202-307-0703 or [email protected]

See our Frequently Asked Questions.

For technical assistance with submitting the SF-424 and SF-LLL in Grants.gov, contact the Grants.gov Customer Support Hotline at 800-518-4726, 606-545-5035, at Grants.gov customer support webpage , or email at [email protected]. The Grants.gov Support Hotline operates 24 hours a day, 7 days a week, except on federal holidays.

For technical assistance with submitting the full application in DOJ’s Justice Grants System (JustGrants), contact the JustGrants. JustGrantsService Desk at 833-872-5175 or  [email protected]. The JustGrantsService Desk operates 5 a.m. – 9.p.m. EST Monday - Friday and 9 a.m. to 5 p.m. Saturday, Sunday, and Federal holidays.

For substantive questions about your proposal, contact the NCJRS Response Center. The NCJRS Response Center hours of operation are 10:00 a.m. to 6:00 p.m. eastern time, Monday through Friday, and 10:00 a.m. to 8:00 p.m. eastern time on the solicitation close date.

  • Phone: 1-800-851-3420
  • TTY at 301-240-6310 (hearing impaired only)
  • Email [email protected]
  • Fax to 301-240-5830

For specific substantive questions, contact your NIJ Grant Manager.

For financial questions, contact the OJP OCFO Customer Service Center at 1-800-458-0786.

If you've just received your award, review Post Award Instructions (pdf, 32 pages) and the DOJ Financial Guide.

Contact our Web Content Manager with questions on how to use NIJ.gov or if you find broken links or other errors.

Materials are available from the National Criminal Justice Reference Service (NCJRS).

Order online or by phone:

  • U.S. callers: 800-851-3420
  • International callers: 202-836-6998
  • TTY for the hearing impaired: 301-240-6310

Call the main NIJ number at 202-307-2942.

View the NIJ Staff D​​irectory​​​​.​

Date Created: June 17, 2019