Enterprises with complex customer engagement challenges come to Velaro for their OmniChannel needs. We help you configure and customize our SaaS solution to your specific live chat, bot, and telephony needs.
Only Velaro offers Live Chat Performance Management – a suite of actionable analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.
Velaro is built to support the enterprise. That’s why leaders in eCommerce, education, healthcare, technology and more consistently turn to us to optimize sales and deliver consistently stellar customer service across devices.
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