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categoryDon't Let Scams Dampen Your Spirits
As the pandemic shapes the habits of holiday shoppers, scammers see opportunity in the growth of online shopping and seasonal scamming. Learn what you can do about it.
Avoid Package Delivery Scams
Fraudsters following online shopping and home delivery trends use texts and calls to steal money and information. Know the warning signs.
Webinar: Consumer Holiday Safety Tips
Consumer experts from the FCC, BBB, and FTC share safety tips and resources for the holidays. Watch the free webinar (recorded 11/20/20)
- Download: Phone Hygiene Poster
Click image to play video.
Consumer FAQ: What Is 5G?
5G networks are launching across the US. Beyond new applications and improved user experiences, what will the network upgrade mean for consumers? Learn more about what the 5G future holds.
Plan Ahead for 3G Sunset
If you have a 3G phone, you should prepare for when mobile service providers begin phasing out their 3G cellular networks and service.
Businesses Can Avoid Having Legitimate Calls Blocked
Phone companies and their partner service providers look for suspicious calling patterns to proactively block unwanted and illegal calls. The FCC shares best practices to help legitimate businesses avoid having their calls blocked or labeled as spam by mistake: Call Blocking Tools and Resources
- Consumer Guides: Unwanted Robocalls and Texts | Spoofing
Suicide Prevention Hotline: 1-800-273-8255
988 to Become National Suicide Prevention Hotline by July 2022: Click to learn more
Consumer Guides
What is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.
Remember to Rescan
TV channels may have recently changed in your area. Learn what you should do to ensure you're receiving all available channels. What to Watch For | Remember to Rescan
Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - get connected.
Consumer and Governmental Affairs Bureau
The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.