If you have received an NPDB report notification in the mail, it is to inform you (or your organization) that you are the subject of an NPDB report. To view the report you must sign in to the NPDB Report Response Service (RRS). You will need the report number and password listed on the notification letter to sign in.

The first time you sign into the RRS, use the password and report number listed on the notification letter.

You must change the assigned password to a new password when you sign in to your report for the first time (Enter the password on the notification letter as the "Current Password."). Once you change the password, you will use the new password to access all of your reports.

Passwords must have

• Between eight and fourteen characters
• At least one number
• At least one uppercase and one lowercase letter
• At least one of the following characters: !@#$^&*()-_=+[]{}|;:,.<>?

Passwords may not contain

• Common words found in the dictionary
• Any simplistic or systematic sequence (e.g., abcd1234)
• Any repeating sequence (e.g., Abcd2****)

If you have lost or never received your report password, or if you are locked out when trying to sign in,you must contact the NPDB Customer Service Center and request a temporary password.

You must have a report number to request a temporary password. If you do not have a report number, you may order a self-query, a search of the NPDB for all reports that match your personal information, for a $4.00 fee. Your reports are accessible from the online self-query results.

For other questions or concerns, contact the NPDB Customer Service Center for assistance.