Overview
Digital Services provides public-facing, extranet, and intranet web solutions via the Workplace.gov Community Cloud (WC2) shared services offering to provide the U.S. Department of the Treasury with Software-As-A-Service (SaaS), Platform-As-A-Service (PaaS), and miscellaneous professional services including consulting on business solutions.
The WC2 platform addresses the ability to provide agile, cost-effective and secure hosting services for internal, public and extranet applications at the FISMA Moderate / FedRAMP level. The platform offers common management and security services built on top of Commercial Cloud Service Providers (CCSP).
The offered services include production and non-production environments supporting use case scenarios such as public websites and application hosting, Extranet services, development & test enclaves and Customer Relationship Management (CRM).
Software-as-as-Service
Content Management Systems (CMS)
- Drupal
- SharePoint 2013
Dashboards-as-a-Service
- Tableau
- SalesForce
Application Lifecycle Management (ALM)
- Atlassian Suite – JIRA, BitBucket, Bamboo and Confluence
Enterprise File Sharing and Sync
- FileCloud
- Box.com
- SharePoint 2013
- Drupal Web CMS (also SaaS)
- Survey Gizmo
- Salesforce (also SaaS)
- Dashboards-as-a-Service (also SaaS)
Professional Services
The offering includes professional services support such as Project Management, Information Architecture SME Reviews, Application Performance Monitoring, Creative Design, Graphic Design, User Experience / Site Usability Consultations, Branding, Custom Application Development & Testing, and Security Oversight and Compliance (FISMA SA&A support).
Content Maintenance
- Critical Release Support
- Service Desk
- 508 Accessibility
- Site Usability
- Web Analytics
Premium Support
- Extended Service Desk Hours
- Enhanced Service Desk Service Level Objectives
- Custom Support