Contact the OCC

OCC Headquarters

400 7th St. SW
Washington, DC 20219
(202) 649-6800

Department Contacts

District & Field Offices

The OCC has offices nationwide, including district offices that oversee four geographic regions.

Office Contacts

Customer Assistance

Customers of national banks and federal savings associations can visit HelpWithMyBank.gov or contact the OCC's Customer Assistance Group to get answers to commonly asked questions or file a complaint about a bank.

More Ways to Get in Touch

Email OCC Public Affairs, call (202) 649-6870, or visit our Media Resources page.
Submit a Freedom of Information Act Request (FOIA) request.
Contact the OCC Outreach Coordination Office and request a speaker at an upcoming event.
Email Community Affairs.
Email Minority Outreach.
Email Congressional Relations.
Inquire about OCC publications:
Inquire about OCC seal and symbol usage.
Contact the OCC Alumni Benefits Benefits Services Center.
Report OCC.gov technical issues.

Note for Registered Agents

The OCC does not oversee registered agents for national banks or federal savings associations (collectively, banks), nor does it act as a registered agent for these institutions. Banks may maintain a registered agent by filing with state authorities, and questions regarding registered agents should be directed to either the bank itself or the relevant state authorities.