Office of Professional Responsibility

Vision

The Office of Professional Responsibility is committed to ensuring the agency’s core values: Justice, Integrity and Service.

Mission

The Office of Professional Responsibility ensures accountability and integrity of United States Marshals Service (USMS) programs, personnel and financial activities. The Office of Professional Responsibility is comprised of Internal Affairs, Compliance Review, and Business Integration Center.

• Internal Affairs ensures all allegations of misconduct and integrity violations are analyzed and investigated in compliance with the Department of Justice (DOJ) and USMS policies and procedures.
• Compliance Review conducts examinations of USMS districts, divisions and individual program areas. Compliance Review ensures components are in compliance with established DOJ and USMS policies and procedures.

Reporting a Complaint

USMS is dedicated to providing exceptional service to the public through a commitment to excellence in job performance. USMS employees are carefully selected, held to the highest standards, and provided with the best training available. We are committed to that objective, recognizing that we do not tolerate prejudice, abuse, or any other improper acts by our agency or its employees.

Any allegations of misconduct should be submitted to OPR in writing by mail or e-mail to the address below. Please provide any supporting documentation to include video. No form is required, but please include in your letter or email the following information:

• Your full name (unless you wish to remain anonymous), telephone number, and e-mail address
• The name and title of the individual you believe engaged in misconduct
• The details of the allegation
• Copies of any documents that support your allegation
• Any other information relevant to your complaint

If you wish to file a complaint, complete and submit a Complaint Regarding U.S. Marshals Service (USMS) Personnel or Programs form or contact USMS Internal Affairs via:

Telephone:	(703) 740-8132
Fax:	(703) 603-7029
Mail:	United States Marshals Service Office of Professional Responsibility, Internal Affairs Landover Operations Center 3601 Pennsy Drive Landover, MD 20785