Inquiry Routing & Information System (IRIS)
Welcome to the VA's Inquiry Routing & Information System! We are here to answer your questions. | ||
Medical Emergency If you have a medical emergency please call 911 or go to your nearest medical facility Emergency Room. |
My HealtheVet For Prescription Refills, Healthy Living and Talking to Your Doctor Online. |
The VA provides toll-free 800 phone service for Veterans to obtain information about benefits.
Search our Frequently Asked Questions (FAQs) and answers. Search by topic or phrases.
The Paperwork Reduction Act of 1995 requires us to notify you that this information collection is in accordance with the clearance requirements of section 3507 of the Paperwork Reduction Act of 1995. We may not conduct or sponsor, and you are not required to respond to, a collection of information unless it displays a valid OMB number. We anticipate that the time expended by all individuals who must complete this form will average ten (10) minutes. This includes the time it will take to read instructions, gather the necessary facts and fill out the form. This collection of information is intended to fulfill the need identified by the Department of Veterans Affairs (VA) to categorize your question, complaint, compliment, or suggestion and collect the necessary information to respond to it. Results will be used to automatically route your inquiry to the appropriate person in the VA, which will help ensure that you receive a response in a timely manner. Use of this form is voluntary and failure to participate will have no adverse effect of benefits to which you might otherwise be entitled.
OMB Number: 2900-0619
11/30/2019
Estimated Burden: 10 minutes