Consumer Affairs
Feds release cleaning tips for reopening businesses
Feds release cleaning tips for reopening businesses
How to look out for your rights as a consumer: Money Matters
How to look out for your rights as a consumer: Money Matters
Today is a good time to revisit how to be a more empowered consumer who gets results and not headaches, whether you’re fighting to get a car repair covered by your warranty, a security deposit back from your landlord, or a refund on a wrongly charged late fee.
Banks have been preparing for a pandemic for more than a decade
Banks have been preparing for a pandemic for more than a decade
Fifth Third Bank in December went through a mock exercise: What if a pandemic hit? No, executives at Fifth Third didn’t have any foreshadowing of the nightmare we’re living now. It’s an exercise that Fifth Third and all banks engage in regularly to make sure they’re prepared for a range of events that could rock our world, including cyber attacks, natural disasters or terrorism.
Here’s what you should do right now to get your piece of the coronavirus bailout: Unemployment and small business aid
Here’s what you should do right now to get your piece of the coronavirus bailout: Unemployment and small business aid
Here's some of the unemployment and federal aid available to workers and small businesses.
After coronavirus pandemic, will we spend less, save more?: Money Matters
After coronavirus pandemic, will we spend less, save more?: Money Matters
Lately, I’ve found myself wondering how life will be different when this is all over. If nothing else, it’s comforting to imagine how we will change in the months and years ahead . . . because that mental exercise means we will be on the other side of this health catastrophe and economic nightmare.
Laid off? Information you need for payment deferrals on mortgages, credit cards: Money Matters
Laid off? Information you need for payment deferrals on mortgages, credit cards: Money Matters
What documentation do customers need to provide to get their mortgage or credit card payment deferred? Will the deferred payments or reduced payments count against a person’s credit history? Will the banks charge late fees?
Reducing your debit card purchase limit to $0 can protect you from fraud: Money Matters
Reducing your debit card purchase limit to $0 can protect you from fraud: Money Matters
With everything going on, I really don’t want to take a chance on debit card fraud. I don’t want to go back into my Key branch right now with the health crisis. It would be such a simple thing to have cards where you could set a limit on non-PIN purchases to $0, $100, $500, at the user’s discretion. Can we do this?
Take back some control of your life by finding little ways to save money: Money Matters
Take back some control of your life by finding little ways to save money: Money Matters
It’s an unprecedented time. There’s an incredible amount of uncertainty. One way we can take back a little bit of control — and do something smart, too — is to look at ways to cut our spending and save money.
Phone companies, consumers, regulators could do more to fight robocalls and spoofed calls
Phone companies, consumers, regulators could do more to fight robocalls and spoofed calls
Nine months after getting the green light, only five of the 10 major providers in Northeast Ohio are blocking robocalls or spoofed calls by default.
Millions of consumers ignore free Nomorobo call-blocking service
Millions of consumers ignore free Nomorobo call-blocking service
While many phone companies aren’t doing as much as they could to block robocalls and identify spoofed calls, consumers also aren’t doing their part. For starters, tens of millions of consumers could block most robocalls to their home lines but don’t.A company called Nomorobo was launched six years ago in response to a quest by the Federal Trade Commission for someone to create technology to identify and block unwanted, annoying and sometimes costly robocalls.
Scam artists preying on coronavirus fears by offering masks, emergency loans, government checks
Scam artists preying on coronavirus fears by offering masks, emergency loans, government checks
The novel coronavirus has created an environment that con-artists are seizing on, by peddling medical masks and vaccines that don’t exist to offering no-interest emergency loans.
Investors should rebalance to help 401(k)s, portfolios in light of coronavirus, stock market concerns
Investors should rebalance to help 401(k)s, portfolios in light of coronavirus, stock market concerns
Whether you rebalanced your 401(k) or other investments a month ago or a year ago, now is an extremely good time to get your accounts back in alignment.
KeyBank, Huntington, Chase to temporarily close some branches to reduce spread of coronavirus
KeyBank, Huntington, Chase, PNC, Fifth Third, First Federal, U.S. Bank to temporarily close some branches to reduce spread of coronavirus
Huntington announced Wednesday evening that it will close its branches that don’t have drive-thru’s starting Thursday. Other banks locally and nationwide are taking similar actions to reduce foot traffic.
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