New User Information for IT at UNT

New, returning students, employees and visitors to UNT will find helpful information here to increase understanding of connectivity, security and how IT works at UNT.

Your go-to resource for IT is the UIT Help Desk. Call, click or come by for assistance.

940-565-2324  |  Help Desk Website  •  Email: helpdesk@unt.edu
Sage Hall, Room 330

graphic of the word tipTIP!  Take the Student Tech Tour of computing services at UNT. While the tour is designed for students, pertinent information is applicable to all users.

Bookmark this page and enter the Help Desk contact information into your phone today!

UNT Internet Services Account Management System

UNT System ITSS Central Web Services

Student Information Technology Services Resouces – Portable document format, PDF, files that can be downloaded and/or printed for your convenience. Documents available are as follow.

  • Is Your Computer Secure? A checklist and resource for employees and students including password security, virus protection, copyright advice and a variety of other security issues. Source: UNT System IT.
  • Student Computer Labs: Contains a map of all UNT Student Computer Lab locations, all lab hours, and information about available resources. Source: UNT Computer Labs office.
  • Information Technology Resources for Students: A handy brochure with a summary the student IT services available and how to access them quickly online – save to your desktop, print or bookmark this page.
  • IT Resources for Graduate Students: A listing services and resources particularly pertinent to graduate students.
  • Data Science and Analytics support services: Information about services and resources available from the Research IT Services staff.

Benchmarks Online, UIT department's news journal since 1980 

Electronic Mail

  • Student Email: EagleConnect is the UNT student email and collaboration system. Students are required by University policy to read their official UNT email, which can be forwarded. Alumni may keep their email account after graduation.
  • Employee Email: Your employing department or college manages your access to Microsoft Office 365, Outlook, the email system supported for official University business. 
  • Retiree Email: Retirees may keep their email account upon request.

IT Resources

Data Science and Analytics

Security

Computer-Use Policy

Other Policies

Questions?

Please contact the University IT Help Desk. Call, click or come by!
940-565-2324 | ServiceNow System: Submit a "Trouble Ticket"—Request for Services
Help Desk Website ~ Email | Sage Hall, Room 330

You are welcome to participate in the Help Desk Client Feedback Survey.