Dynamics 365
Unify your business—from data to people to processes—with modern, intelligent business applications that adapt to your changing needs.
Give your business what it needs to succeed
Make better decisions
Improve business outcomes using data-driven insights and recommendations.
Build customer relationships
Create more meaningful engagement with a comprehensive customer view.
Operate more efficiently
Automate and optimize everyday tasks using AI-driven workflows.
Explore Dynamics 365
Applications that work great on their own—and even better together or with your existing business systems.
Sales
Prioritize the right prospects, build relationships, and increase sales.
Optimize sales processes, personalize engagement, and win deals faster.
Microsoft Relationship SalesDrive more meaningful sales engagements with Dynamics 365 and LinkedIn.
Dynamics 365 Sales InsightsSell smarter with actionable insights and predictive guidance.
Dynamics 365 Customer InsightsGain a single view of customers to discover insights that personalize experiences.
Dynamics 365 Product VisualizeEnhance buying experiences by showcasing products with mixed reality.
Service
Help your agents and technicians exceed customer expectations.
Meet rising customer expectations across channels and devices.
Dynamics 365 for Field ServiceOptimize resources and make technicians more efficient.
Dynamics 365 Remote AssistSolve problems in the field faster in context with mixed reality.
Dynamics 365 for Project Service AutomationDeliver projects on time and within budget.
Dynamics 365 Customer InsightsGain a single view of customers to discover insights that personalize experiences.
Dynamics 365 Virtual Agent for Customer ServiceCreate intelligent virtual agents that enhance service experiences for customers.
Dynamics 365 Customer Service InsightsImprove customer satisfaction and operational efficiency through intelligent insights.
Marketing
Target the right buyers, run multi-channel campaigns, and increase sales-ready leads.
Find and nurture more leads by connecting sales and marketing.
Dynamics 365 Market InsightsStay on top of market trends with web and social insights.
Dynamics 365 Customer InsightsGain a single view of customers to discover insights that personalize experiences
Adobe Marketing CloudDeliver personalized, connected customer experiences with Dynamics 365 and Adobe
Finance and operations
Connect and optimize your back-office, retail, and supply chain operations.
Efficiently manage your financials, manufacturing, and supply chain.
Dynamics 365 for RetailUnify in-store and back-office operations and create personalized shopping experiences.
Talent
Hire top talent, set employees up for success, and improve HR management.
Find, engage, and hire the right people.
Dynamics 365 for Talent: OnboardAccelerate time-to-impact with personalized onboarding experiences.
Dynamics 365 for Talent: Core HRStreamline HR processes and enable self-service and collaboration.
AI-driven insights
Make more informed decisions by applying AI to your data.
Sell smarter with actionable insights and predictive guidance.
Dynamics 365 Customer InsightsGain a single view of customers to discover insights that personalize experiences.
Dynamics 365 Customer Service InsightsImprove customer satisfaction and operational efficiency through intelligent insights.
Dynamics 365 Fraud ProtectionHelp protect your e-commerce business—and your customers—against fraud.
Dynamics 365 Virtual Agent for Customer ServiceCreate intelligent virtual agents that enhance service experiences for customers.
Dynamics 365 Market InsightsStay on top of market trends with web and social insights.
Business Central
Manage your finances, sales, service, and operations with an all-in-one solution for businesses outgrowing accounting software.
Mixed reality
Overlay digital content in real-world business scenarios for greater efficiency and teamwork.
Solve problems in the field faster with real-time, contextual collaboration.
Dynamics 365 LayoutMake better decisions before you build and move from concept to completion faster.
Dynamics 365 GuidesLearn by doing—offer employees hands-free guidance where they work.
Dynamics 365 Product VisualizeEnhance buying experiences by showcasing products with mixed reality.
Why choose Dynamics 365
Connect your data and apply intelligence to drive your digital transformation with the next generation of business applications on the trusted Microsoft Cloud.
Explore how customers are using Dynamics 365
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