CASA – Creating A Service Attitude. 

CASA is an introduction to customer service designed specifically for UNT student employees.  It focuses on understanding customer needs, communication skills, and provides direction on how to handle common customer service situations.  Please login to your Handshake account to view upcoming CASA trainings.

*Student Supervisors are welcome to attend but must register to reserve a seat*

CASA Expansion Packs 

If a department or organization would like to schedule a training for their student workers or if you have questions regarding Student Employment Trainings, please contact Student Employment at 940-565-2105 or student.employment@unt.edu