Accessibility Help Home | Resources for Developers and Document Authors
Resources for Developers and Document Authors
Social Security Administration software developers and electronic content authors use a variety of accessibility guides and training materials to make the content provided on socialsecurity.gov accessible. SSA makes these resources available as a public service to assist anyone interested in developing and authoring accessible electronic content.
Requesting Assistance
General Assistance
By calling 1-800-772-1213, you can use our automated telephone services to get recorded information and conduct some business 24 hours a day. If you cannot handle your business through our automated services, you can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. Generally, you'll have a shorter wait time if you call during the week after Tuesday. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 7 a.m. and 7 p.m. Monday through Friday. See Automated Services for more details.
Web Accessibility Problems
Please report website accessibility problems to the Social Security webmaster, webmaster@ssa.gov. In your message, include the website address or URL and the specific problems you have encountered.