1. Home
  2. Divisions
  3. Enterprise Technology Services
  4. IT Service Management

IT Service Management

Service Owner: Chief Technology Officer 
Director: Athanasios Galiopoulos 
E-mail: NassosG@untsystem.edu 

Image of IT Service Management
About:

IT Service Management is focused on aligning our service offerings with our customer's business needs.  We work to adapt ITSS service processes to the Information Technology Infrastructure Library framework to create a sustainable service environment. We support ITSS service areas with tools, advice and expertise in continual service improvement, metrics and service level objective management.

Support:

Athanasios Galiopoulos (NassosG@untsystem.edu or 940-565-3637) for support