Welcome to Blackboard Support!
Blackboard Learn is a secure, Web-based environment that supports course content delivery, collaboration, and assessment. Simply login to claim your course space and begin building at https://learn.unt.edu. Please see below for guides and resources to enhance your teaching.
Faculty Resources
Start-of-Semester Tasks
Get your semester started off right with these steps for how to begin using your Blackboard course!
Guides and Tips
Help guides provided by CLEAR and Blackboard to help instructors get familiar with Blackboard and other supported technologies.
Blackboard to Canvas Migration
Moving from Blackboard Learn to Canvas? Click here to submit your Canvas Migration Request or sign up for upcoming Canvas training sessions. The CLEAR Helpdesk gives support for courses in both Blackboard and Canvas.
Technical Requirements
Software requirements for running Blackboard Learn and its add-on tools.
Blackboard Policies
Policies that all instructors who use Blackboard should familiarize themselves with.
Mobile Learn
Information about how to use Blackboard on a mobile device.
FAQs
Frequently asked questions provided by Blackboard.
Outages and Scheduled Maintenance
Check back for updates on internet outages and system malfunctions.
Blackboard Learn is unavailable every Saturday night from 11:00pm until 2:00am CDT Sunday morning for system maintenance. Occasionally the date and times may change to accommodate for extended maintenance windows. You can find maintenance notifications in the right column of Blackboard's login page, learn.unt.edu.
Contact Us
The CLEAR Faculty Helpdesk is available at (940) 369-7394 or clearhelp@unt.edu, and is located in Chilton Hall 112C. We're happy to help with any questions you have regarding both Blackboard Learn and other supported technologies.
For immediate assistance outside our normal hours, contact the UIT Help Desk at 940-565-2324 or by email at helpdesk@unt.edu.
Students should contact the IT Helpdesk if they have problems logging in to Bb Learn. For issues inside a particular course (such as broken links, content, quiz, or assignment availability, or for resetting quizzes or exams), students should contact the instructor of that course.
For help designing and reviewing your online course, contact your department's Instructional Consultant. They have considerable expertise in best practices for teaching in the online learning environment and in designing online courses that meet national quality standards.
Accessibility
Blackboard is committed to ensuring that the platform is usable and accessible. The code and user interface design techniques are continually audited to ensure that the application is usable by everyone, to the greatest extent possible, regardless of age, ability, or situation. For more information on how to make your accessible, see Blackboard Help.