Linda Mihalick, M.S.
Linda Mihalick, M.S.
Click here to view faculty profile of Linda Mihalick, M.S.
Throughout my executive retail and academic careers, my area of interest and focus has continued to evolve in the ecommerce and digital space. My passion combines my collective interest in the continually evolving retail landscape and customer behaviors that are the outcome of the digitally-enabled consumer, which presently impacts almost all facets of commerce. Where previously the retailer was in control of what, when and how consumers could make transactions and how much they would pay, the power has irreversibly shifted into the hands of the consumer and their always-available technology. The consumer today is channel-agnostic and retail is in a continual state of evolution, as new retail models and technologies render old paradigms obsolete. I seek to advance the thought, learning and conversation in the following areas:
- Advancement of digital retailing
- Increasing understanding and awareness of the science of multi-channel retailing
- Promotion of best-practice website design and navigation
- 360 understanding of the continually changing consumer shopping behaviors
- Mentoring and developing the next generation of ecommerce leaders
Education
Degree | Institution | Location of Institution | Emphasis/Major |
---|---|---|---|
BS | The Ohio State University | Columbus, Ohio | Merchandising Textiles & Clothing |
MS | University of North Texas | Denton, Texas | Merchandising |
Personal Interests
Teaching Interests | Digital Retailing, eCommerce, Multi-Channel |
---|---|
Research Interests | Digitally enabled consumer behavior |
Academic, Government, Military and Professional Positions
College or Office | Department | University | Title | Start |
---|---|---|---|---|
CMHT | Merchandising and Digital Retailing | UNT | Lecturer | 2016 |
CMHT | Merchandising and Digital Retailing | UNT | Digital Retailing Program Coordinator | 2016 |
CMHT | Merchandising and Digital Retailing | UNT | Sr. Director GDRRC | 2016 |
Retailer | Army, Air Force Exchange Service | Vice President eCommerce & Marketing | ||
Retailer | Bailey Banks & Biddle | Vice President eCommerce & Customer Service | ||
Retailer | Success Media | Vice President eCommerce & Events | ||
Retailer | Dillard’s | Divisional Merchandise Manager | ||
Events | Thomas Nelson | Sr. Director eCommerce & Marketing | ||
Retailer | Bassett Furniture | Vice President | ||
Retailer | GroceryWorks.com | Vice President | ||
Retailer | TheGift.com | Director | ||
Airline – Duty Free | American Airlines | Sr. Buyer | ||
Retailer | JCPenney | Buyer | ||
Retailer | JCPenney | Distribution Manager |
Awards and Honors
Award or Honor Name | Organization/Sponsor | Year Received |
---|---|---|
Outstanding Masters Student | University of North Texas | 2016 |
Chief of Staff & CEO Coins (3) |
Army Air Force Exchange Service | 2016 |
Patriot Pride | Army Air Force Exchange Service | 2016 |
Extraordinary Achievement, Chief of Staff, CEO & COO Highest Honor |
Army Air Force Exchange Service | 2014 |
Outstanding Employee | Success Media | 2011 |
Outstanding Buying Team St | JCPenney | 1994 |
United Way Outstanding Campaign Management | JCPenney | 1994 |
Media Appearances and Interviews
Media Name | Description |
---|---|
The Millennium Alliance | Served as moderator for Keynote executive breakfast panel, led two roundtables with key invitation-only retail leaders Roundtable 1: The Wave of Digital & the Future of eCommerce Shopping Behavior Roundtable 2: The Next Generation Mobile Customer Engagement Keynote Breakfast: Creating a Holistic & Unified Brand Experience |
Millennials in Retail Roundtable | Co-facilitator of key invitation-only retail HR leaders in open dialog regarding the challenges of hiring and retaining a millennial workforce |
Retail Roundtable | Served on five-member panel of industry executives discussing omni-channel merchandising and ecommerce website platforms |
Professional Memberships
Name of Organization | Leadership Position Held | Organization Type | Start Date |
---|---|---|---|
Fashion Group International | Member | Retail Executives | 2013 |
Millennials in Retail Roundtable | Member | Digital Executives | 2013 |
Retail Roundtable | Member | Digital Executives | 2014 |
National Retail Federation & Shop.org | Student Advisor | Professional | 2016 |
International Textiles and Apparel Association | Member | Professional | 2016 |
The Board Connection | Member | Professional | 2016 |
Workload Information
Academic Year | Teaching Percentage | Service Percentage |
---|---|---|
2016-2017 | 50 | 50 |
Service
Service Type | Committee Name | Position/Role | Institution |
---|---|---|---|
College | Global Digital Retailing Research Center | Sr. Director | UNT |
Department | Digital Retailing | Program,Co-Ordinator | UNT |
Department | National Retail Federation | Faculty Advisor | UNT |
Department | National Retail Federation Student Association - Student Challenge | Faculty Mentor | UNT |
Department | National Retail Federation Student Competitive Awards | Faculty Mentor | UNT |