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CMQ 220 Root Cause Analysis (RCA)
(Last Modified:17-Nov-2015)

Description

This course enables students to understand root cause analysis as a procedure for ascertaining and analyzing the causes of problems in an effort to determine what can be done to solve or prevent them.

A variety of instructional methods are employed including; online demonstrations, practical exercises, and case studies to provide students with an in-depth understanding of how to analyze a system to identify the root causes of problems.

Objectives

Download Course Objectives

Target Attendees

This course is designed for entry level Quality Assurance Specialists (GS-1910).

Prerequisite(s)

CMQ 100, Quality Assurance Basics

Predecessor Course(s) (Acceptable as a substitute for this course until the acceptance date specified below.)

Predecessor	Predecessor Course Title	PDS Code	Accepted Until
None	None	None	None

Course Length

Approximately 8 hours to complete

Additional Course Information

Delivery Mode	Distance Learning
Equivalent Courses	None
ACE Recommended Credits	YES
PDS Code	ZXX
DAU Public (material/prework)	YES

Continuing Education Units	0.8
Continuous Learning Points	8
Reservist Retirement Points	2
Historical Allocations	Mouse Over for Past CEU/CLPs

Notes

(Click Here) for the technical requirements for this course.

You have 60 calendar days to complete this course.

All exams in the module must be passed with a 100% score.