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WSD 013




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WSD 013 Crucial Accountability
(Last Modified:23-Apr-2015)

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Description
Provides a step-by-step process for how managers can identify and resolve performance gaps, strengthen accountability, eliminate inconsistency, and reduce resentment throughout an office or organization.
Objectives
  • Step up to poor performance and pick the right problem to work on by addressing underlying motivation and ability issues.
  • Hold anyone accountable—no matter the other person’s power, position, or temperament—and get positive results.
  • Motivate without using power by clearly and concisely explaining natural consequences and permanently resolving problems.
  • Enable without taking over by creatively helping others avoid excuses and work-rounds, stay on track, and resolve performance barriers.
    • Target Attendees
    Crucial Accountability training is ideal for all acquisition personnel who manage people or processes as well as those who have supervisory or cross-functional management responsibilities. For true change to be achieved, involving teams and even entire organizations is essential. Class size - minimum 6 to maximum 42.
    Prerequisite(s)
    None
    Predecessor Course(s) (Acceptable as a substitute for this course until the acceptance date specified below.)
    Predecessor Predecessor Course Title PDS Code Accepted Until
    None None None None
    Course Length
    2 classroom days (1 day version available, see Notes Section)
    Additional Course Information
    Delivery Mode Workshop
    Equivalent Courses N/A
    ACE Recommended Credits N/A
    PDS Code N/A
    DAU Public (material/prework) N/A
    Continuing Education Units   0
    Continuous Learning Points  14
    Reservist Retirement Points  0
    Historical Allocations Mouse Over for Past CEU/CLPs
    Notes
  • DAU offers a 1-day version of this course intended for those who have completed WSD 005, Crucial Conversations. The 1-day version carries 7 CLPs vice 14.
  • Fee-For-Service arrangements may be required.
  • To inquire about or request this course for your organization, click the Apply for Course button in the upper right corner.
  • The CLPs referenced above presume off-the-shelf delivery.
  • Training conducted by DAU faculty who are certified by Franklin/Covey.