Check this page for the latest information on operating status and availability of Online Business Systems. For Standard Hours of Availability for Online Business Systems, System Descriptions, and Operating Requirements/Compatibilities, see the links at left.
Advisory (10Feb2017) Wrong General Deposit Account Number Displayed on Electronic Acknowledgement Receipts
Due to an integration issue between EFS-Web and the USPTO's new payment system, electronic Acknowledgement Receipts for EFS-Web submissions between June 2, 2016 – September 17, 2016, may display the wrong general deposit account number for fee pre-authorization(s).
To address this issue, the USPTO is generating corrected Acknowledgement Receipts that display updated general deposit account information to replace the previously generated Acknowledgement Receipts that have the wrong deposit account number in the respective application’s Image File Wrapper (IFW). By March 2017, the corrected receipts will be visible in Private PAIR with the document description of “EFS Acknowledgment Receipt (Corrected)” (doc code: N417.CORR), therefore it is not necessary for applicants to request a corrected Acknowledgement Receipt.
EFS-Web submissions are impacted if they meet ALL of the following criteria:
· The EFS-Web submission was submitted between June 2, 2016 – September 17, 2016;
· A general deposit account was applied to authorize the Office to charge any missing fees;
· Payment was processed using the new payment system, Financial Manager; and
· Payment method for online processing was different than the general deposit account number, i.e., (1) you paid with credit/debit card or EFT and applied a general deposit account; or (2) you paid with a deposit account and used a different deposit account for pre-authorization.
If you received an adverse action as a result of this error, please contact the business unit that sent the action. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov.
Posted at 12:10PM Feb 10, 2017 in Current Status |
Open Data Portal Maintenance, Trademark Systems Maintenance for February 1 Rescheduled, Trademark Electronic Application System International (TEASi) Maintenance, and Fee Processing Outage, USPTO Systems Maintenance on February 26
The USPTO will perform maintenance on Open Data Portal beginning at 9 a.m., Thursday, February 16 and ending at 3:30 p.m., Thursday, February 16 ET.
This release includes the API Factory, a new automated tool to create custom Application Programming Interfaces (APIs) for CSV datasets. In addition, linking to IdeaScale campaigns within the portal and a cross site content feature is included in this release. The portal is available at developer.uspto.gov.
Open Data Portal will be available during maintenance.
The Trademark Next Generation (TMNG) systems maintenance originally scheduled to begin at 12:01 a.m., Wednesday, February 1 will now begin at 12:01 a.m., Friday, February 17 and end at 6 a.m., Friday, February 17 ET.
Trademarks Search and Document Retrieval (TSDR) will be impacted during the maintenance period.
The following systems will remain available during the maintenance, but links to and images derived from TSDR will be unavailable, including mark images:
The USPTO will perform maintenance on the Trademark Electronic Application System International (TEASi) beginning at 8 a.m., Saturday, February 18 and ending at 10 a.m., Saturday, February 18 ET.
The USPTO will perform system maintenance beginning at 12:01 a.m., Saturday, February 25 and ending at 2 a.m., Saturday, February 25 ET. The maintenance will cause an outage to Financial Manager and payment processing for all USPTO storefronts. Users of the following systems should not attempt to make a payment during the maintenance period:
For Patent Customers:
During the maintenance period, EFS-Web applicants may file new patent applications and follow-on submissions without fees. However, please do not file ePetitions, eTerminal Disclaimers, Web 85b, or any submissions which require fee payment at time of submission, since these will fail without successful payment. See additional information about submitting payments using an alternative payment method.
If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov.
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods. Account holders will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov .
For TTAB Customers:
If your deadline is today and a document requiring a fee payment cannot be filed electronically prior to midnight, you must submit your filing by mail. This outage does not impact ESTTA forms that do not require a filing fee. Oppositions or extensions of time to oppose § 66(a) applications must be filed electronically.
The USPTO will perform maintenance affecting EFS-Web, EFS-Web Contingency, and Private and Public PAIR beginning at 12:01 a.m., Sunday, February 26 and ending at 11:59 p.m., Sunday, February 26 ET. During the maintenance period, EFS-Web, EFS-Web Contingency, and Private and Public PAIR will be unavailable.
When the systems are available, a notification will be posted on the USPTO Systems Status and Availability at http://www.uspto.gov/blog/ebiz/
Posted at 01:46PM Feb 07, 2017 in Planned Events |