Primary Functional Area : Life Cycle Logistics
According to the DoD Product Support Manager (PSM) Guidebook, "the PSBM defines the hierarchical framework in which the planning, development, implementation, management, and execution of product support for a weapon system component, subsystem, or system platform will be accomplished over the life cycle. The PSBM effectively describes the methodology by which DoD intends to ensure achievement of optimized product support through balancing maximum weapon system availability with the most affordable and predictable total ownership cost. The model provides a clearly delineated description of the roles, relationships, accountability, responsibility and business agreements among the managers, integrators, and providers of product support. Those roles and responsibilities are portrayed, consistent with their level of accountability and responsibility" as shown in the graphic from Figure 4 of the guidebook below. For a graphic representation of the PSBM with hyperlinked definitions for each of the activities and organizations click here or visit https://acc.dau.mil/psbm.
The DoD Product Support Business Model (PSBM) encompasses the overall strategy for product support planning, implementation, management, and measurement over the life cycle of a weapon system component, subsystem, or platform. It is designed to fulfill life-cycle management and product support requirements and looks forward to address future opportunities to create/expand partnerships, incentivize the organic sustainment community, and manage long-term affordability.
The product support strategy evolves with the maturation of the system through its life cycle phases. Reviews and revalidations of the strategy should be performed at a minimum of every 5 years or prior to each change in the strategy to ensure alignment across the system, subsystem and component levels in support of best-value outcomes.
According to the DoD Product Support Manager (PSM) Guidebook, ... the PSBM " recognizes two fundamental axioms of product support:
- With rare exception, every product support strategy is dependent on both organic and commercial industry support. The intent of the PSM is to determine through a considered analysis the best blend of public and private resources, and the partnering relationship between those entities, to achieve an effective product support strategy that delivers Warfighter operational readiness.
- The objective of the product support strategy is to achieve Warfighter operational readiness outcomes. Achieving these outcomes is dependent on optimizing the IPS elements that comprise the support strategy. The PSM should determine the appropriate performance metrics for the IPS elements that will, in aggregate, achieve the top-level Warfighter operational outcomes. These performance metrics ensure achievement of the outcomes required for the objective weapon system, subsystem, and components."
A Product Support Manager (PSM) will provide product support subject matter expertise to the PM for execution of the PM's duties as the Total Life Cycle Systems Manager. This PSM will be designated as a key leadership position (KLP) for all Major Defense Acquisition Programs and designated a critical acquisition position (CAP) for all other major weapon systems. Product Support Integrators (PSI) are charged with integrating all sources of product support, both public and private, defined within the scope of a product support arrangement.
The Product Support Integrator (PSI) role, on the other hand, is assigned within the scope, direction, and oversight of the PSM. (Note that the PSI is assigned at the discretion of the PSM; not all programs will require a PSI). PSIs accomplish their product support role through use of one or more Product Support Providers (PSP). Product support integrators are responsible for the activities and output of one or more product support providers within a specific product support element or across product support elements. There may be a system-level PSI that manages subsystem level PSIs. A PSI may also perform the function of a product support provider. A PSI may be either a government or commercial entity.
The PSPs are assigned responsibilities to perform and accomplish the functions represented by the IPS elements which, per the Business Case Analysis (BCA) process and consistent with statute and policy, comprise the range of best value or statutorily assigned workloads that achieve the Warfighter support outcomes. This can be done at the program, portfolio, or enterprise level.
Defense Acquisition Guidebook, Policies, Directives, Regulations,
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Best Practices, Lessons Learned, Stories, Guides,
Handbooks, Templates, Examples, Tools
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Guides & Handbooks:
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DAU Continuous Learning Modules: DAU offers a number of outstanding Continuous Learning Modules (CLM) on the subject of product support, sustainment, and maintenance on the DAU Continuous Learning Site under the CLL (logistics) tab. Several specific modules related to these topics include:
- CLL 001 Life Cycle Management & Sustainment Metrics
- CLL 005 Developing a Life Cycle Sustainment Plan (LCSP)
- CLL 006 Depot Maintenance Partnering
- CLL 011 Performance Based Logistics
- CLL 015 Business Case Analysis (BCA)
- CLL 036 Product Support Manager (PSM)
Life Cycle Logistics Career Field Certification & Core Plus Development Guides. A variety of DAU courses identified at all three levels of Defense Acquisition Workforce Improvement Act (DAWIA) certification address related topics such as maintenance planning, sustainment, product support and sustainment,
- LOG 101 Acquisition Logistics Fundamentals
- LOG 102 System Sustainment Management Fundamentals
- LOG 103 Reliability, Availability and Maintainability (RAM)
- LOG 200 Intermediate Acquisition Logistics (Part A)
- LOG 201 Intermediate Acquisition Logistics (Part B)
- LOG 206 Intermediate System Sustainment Management
- LOG 235 Performance Based Logistics (PBL)
- LOG 340 Life Cycle Product Support
- LOG 350 Enterprise Life Cycle Logistics Management
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Page Information
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Page Views
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4,907
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Created on
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7/10/2012
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Modified on
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5/11/2016
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Last Reviewed
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3/2/2016
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