This presentation, while several years old now, provides some some good insights into the uses and construct of a balanced scorecard. This document is being retained as an archived product support reference. It may still have applicability or relevance, and as such, may or may not still be fully current. Additional more current references include:
ACC Admin Note: For any references to DoD Directive 5000.1 or DoD Instruction 5000.2, those documents have been renamed to DoD Directive 5000.01 and DoD Instruction 5000.02 respectively and can be found at the above URLs.