14.0. Overview
14.1. Introduction to the Acquisition of Services
14.2. The Planning Phase
14.3. The Development Phase
14.4. The Execution Phase
Appendix A -- REQUIREMENTS ROADMAP WORKSHEET
Appendix B -- SERVICE ACQUISITION PROJECT PLAN
Appendix C -- SERVICE ACQUISITION MALL (SAM)
Appendix D -- MARKET RESEARCH RESOURCES
Appendix E -- GLOSSARY
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