Customer service
You can contact Medicare by:
- Using the online Live Help chat
- Calling a Medicare customer service representative
- Calling a Medicare Technical Support representative
-
You haven't signed into MyMedicare.gov before and either haven't gotten or lost the
Welcome Letter containing your password.
- You're having issues signing into MyMedicare.gov.
- You haven't gotten your password letter within 14 days after your registration date.
- You're locked out of your account.
Call a Medicare customer service representative at 1-800-MEDICARE (1-800-633-4227) when:
- You're attempting to access the account of a person with Medicare who passed away.
Call MyMedicare.gov technical assistance at 1-877-607-9663 when:
- You haven't gotten your password letter within 14 days after your registration date.
- You’re having issues signing into MyMedicare.gov
- You're locked out of your account.
You can also use the
or
to find a quick response for answers to questions you may have.