Support

Your Granicus Customer Care team is ready and willing to help you succeed with your Granicus solution set.

For Legislative Solutions support:

• Web: www.granicus.com/createacase
• Email: CustomerCare@Granicus.com
• Phone (critical issues support): 1-877-889-5495, ext. 1

For Records Management-specific (Land and Vitals) support:

• Email: SupportRMS@Granicus.com
• Phone: 1-866-793-6505

For GovDelivery Communications Cloud administrator support:

• Business hours (all times MST): 6:00 AM – 6:00PM, Monday-Friday
  • Web and Chat: support.govdelivery.com
  • Email: Help@govdelivery.com
  • Phone: 1-800-314-0147 (US) | 0800 032 7764 (Europe)
• 24/7/365 Critical Issue Support call 1-800-314-0147 (US) | 0800 032 7764 (Europe), press 3.

For GovDelivery Communications Cloud subscriber support:

• Web: insights.govdelivery.com/Communications/Subscriber_Help_Center
• Phone: 1-800-439-1420 (US) | 0808 234 7450 (Europe)